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Made-to-Order Products Since all of our products are custom-made to order, we have a limited return policy.

When Returns Are Accepted You may return an item only if:

• It arrives defective or damaged
• It does not match your order (wrong size, color, or design)

How to Request a Return Please contact us within 14 days of receiving your order with photos and a description of the issue. We will guide you through the return process.

Refunds Approved returns will be refunded in full, including original shipping costs (if the issue was on our end). Refunds are usually processed within 5–10 business days.

Non-Returnable Items We cannot accept returns on items that have been used, washed, or modified.

At Veiled Saints, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect We collect information such as your name, shipping address, email, and payment details when you place an order or contact us.

How We Use Your Information We use your information to process orders, communicate with you, improve our services, and (with your consent) send marketing updates.

Sharing Information We share necessary information with our fulfillment partner and shipping carriers to produce and deliver your orders. We do not sell your personal data.

Your Rights You have the right to access, update, or delete your personal information. Contact us if you wish to exercise these rights.

Cookies Our website uses cookies to improve your experience. You can manage cookie settings in your browser.

These Terms of Service (“Terms”) govern your use of our website and any purchases made through it. By using our site or placing an order, you agree to these Terms.

Products and Fulfillment All products at Veiled Saints are made to order through our trusted fulfillment partner. Each item is produced individually after your order is placed. This means there is a production time of typically 2–7 business days before your order is shipped.

Pricing and Payment All prices are listed in your local currency and include applicable taxes. Payment is processed securely through the available payment methods at checkout.

Shipping Orders are fulfilled and shipped by our logistics partners. Delivery times may vary depending on your location and shipping method. You will receive a tracking number once your order has been dispatched.

Returns and Refunds Because our products are custom-made to order, returns are limited. You may only return items if they are defective, damaged, or incorrect. Please see our Refund Policy for more details.

Intellectual Property All designs and content on this website belong to Veiled Saints. You may not copy, reproduce, or resell our designs without written permission.

Limitation of Liability Veiled Saints is not responsible for delays or issues caused by our fulfillment or shipping partners. We strive to provide high-quality products but are not liable for indirect damages.

Governing Law These Terms are governed by the laws of Denmark. Any disputes will be handled by the courts in Denmark.